Refund policy

At AMB Fab, we want you to be satisfied with your purchase. If you need to request a return, you must contact us before sending any item back. Returns sent without prior approval or communication may be refused.

Return Request Period

Customers have 30 days from the date of delivery to contact AMB Fab and request a return.

To begin a return request, please contact us through one of the following methods:

Email: support@ambfab.com
Contact Form: Use the contact form available on our website at https://www.ambfab.com/pages/contact

No returns will be accepted unless the customer has contacted AMB Fab and received return instructions or approval. Do not send merchandise back without contacting us first.

Return Eligibility

To be eligible for a return, the item must meet all of the following requirements:

The return request was submitted within 30 days of delivery.
The item is in the same condition as when it was received.
The item is unworn and unused.
The item includes all original tags, when applicable.
The item is returned in its original packaging.
The customer provides a receipt or other proof of purchase.
The item has not been modified, altered, installed, damaged, or otherwise used.

Items that do not meet these requirements may not be eligible for a return.

Restocking Fee

Approved returns are subject to a 20% restocking fee. The restocking fee will be deducted from the approved refund amount.

Original shipping charges are non-refundable unless otherwise required by applicable law.

Return Approval and Instructions

After you contact AMB Fab, we will review your request and determine whether the item qualifies for a return. If the return is approved, we will provide instructions regarding where and how to send the item.

Customers are responsible for following the return instructions provided by AMB Fab. Items returned without prior contact or approval may be refused and returned to the customer.

Refunds

Once the returned item is received and inspected, AMB Fab will notify the customer whether the return has been approved.

If approved, the refund will be processed to the original payment method, less any applicable restocking fee and non-refundable shipping charges. The time it takes for the refund to appear in the customer’s account may vary depending on the payment provider or financial institution.

Damaged, Incorrect, or Defective Items

If you receive an item that is damaged, incorrect, or appears to be defective, please contact AMB Fab as soon as possible at support@ambfab.com or through our website contact form. Include your order number, a description of the issue, and photographs when applicable so we can review the situation.